Terms of Use and Privacy Policy

Welcome to Sync. By using this website and its services, you agree to all the terms and policies stated below. Please read these policies carefully before making any purchase or using any of our services.

1Nature of Products and Services

All products and accounts offered on the Sync platform (such as Google Gemini Pro subscriptions and other AI tools) are 100% genuine and brand new digital products. All accounts and subscriptions are provided through official promotional offers from parent companies.

No product is obtained through hacking, theft, fraud, or any illegal means. All products are obtained in fully legitimate and legal ways, in accordance with the terms of use of the original platforms.

2Sources of Accounts and Subscriptions

At Sync, we source our products exclusively from the following:

• Official promotional offers and discounted packages from developers.
• Approved partnership and distribution programs.
• Officially licensed Volume Licenses.
• Official seasonal offers and marketing campaigns.

We are fully committed to complying with all applicable laws and regulations in the field of e-commerce and digital products.

3Disclaimer of Use

Sync disclaims all responsibility for any illegal or unlawful use by the user of the purchased products. The user bears sole and full responsibility for:

• How the product, account, or AI tools are used after purchase.
• Any violation of the terms of use of the original platforms (e.g., Google policies).
• Any illegal activity conducted through the purchased accounts.
• Any damage resulting from misuse or negligence, such as sharing account details with untrustworthy parties.

Once the purchase is completed and the product is delivered, full responsibility transfers to the buyer.

4Refund & Return Policy

Users have the right to request a refund only in the following cases:

• Failure to deliver the product within the specified and agreed-upon timeframe.
• Delivery of a product different from what was ordered.
• A fundamental technical issue in the account that completely prevents its use upon delivery.

The refund service is NOT available in the following cases:

• After using the product or activating the account successfully.
• Changing your mind after the delivery process is completed.
• Issues resulting from buyer misuse or account bans due to violating the parent company's policies.

5Data Protection and Privacy

We treat user data with strict confidentiality and do not share it with any third party. We do not store sensitive payment information; all financial transactions are processed through secure and certified payment gateways.

We only retain the data necessary to complete transactions and provide technical support. Users have the right to request the deletion of their data from our platform at any time.

6Our Legal Commitment

Sync operates in accordance with applicable laws and regulations, and we are committed to:

• Full transparency in all transactions.
• Providing only genuine and legitimate products.
• Protecting the rights of users and customers.
• Cooperating with competent authorities when necessary.
• Continuously updating our policies to ensure legal compliance.

Any violation of these policies by the user may result in the suspension or permanent ban of their account from using the platform.

7Compensation and Refund Policy (Balance)

If you encounter any legitimate issue with a purchased account that warrants compensation, please note the following:

• Refunds are not issued to your bank account, credit card, or external e-wallet. Refund amounts are added exclusively to your "Wallet Balance" within the Sync platform so you can use them for future purchases.
• Refund amounts are not necessarily a full refund. The refunded value is estimated based on the duration the customer used the account before the issue occurred. The longer the usage duration, the lower the available compensation amount.
• Platform management reserves the right to determine the appropriate compensation amount on a case-by-case basis.
• The customer is not entitled to claim a full refund if the account has been used for any period of time.